ak44 apps Terms and Conditions

1 General Provisions

These terms and conditions ("Terms") apply to the ak44 apps platform and all services operated under it. These Terms form a legally binding agreement between the user and ak44 apps.

By browsing our website, creating an account, making a deposit, or taking part in any game or betting service, you are considered to have fully accepted these Terms. If you disagree with any part of these Terms, please stop using our services.

ak44 apps provides online casino games and sports betting services for entertainment purposes only. For more information about us, please read our About Us page.

2 Account Registration

To open an account on ak44 apps, you must meet the following conditions:

• You must be at least 21 years of age.
• All information provided at the time of registration must be true, accurate, and complete.
• Each person may open only one account. Creating multiple accounts from the same device or IP address is strictly prohibited.
• A valid mobile number must be provided during account registration, which will be confirmed through OTP verification.
• Keeping your password confidential is entirely your responsibility. Contact us for any account security concerns.

2.1 Updating Account Information

If any of your personal details change (such as your mobile number or email), it is your responsibility to notify ak44 apps promptly. ak44 apps will not be held responsible for any issues arising from outdated or incorrect information.

2.2 Account Transfer Prohibited

Your account is strictly personal. You may not transfer, sell, or lend your account to anyone else. If such activity is detected, the account will be permanently closed and the balance may be forfeited.

3 Age Verification and Identity Confirmation

ak44 apps is very strict about underage gambling. Our services are only for persons aged 21 or above. After registration, we may request the following documents for identity verification at any time:

• A copy of the National Identity Card (NID) or birth certificate.
• A valid passport or driving licence.
• A recent utility bill or bank statement (for address verification).
• Proof of ownership of a mobile banking account (bKash, Nagad, etc.).

If you fail to provide the required documents, your account may be temporarily suspended and withdrawals may be put on hold. Withdrawals will not be approved until the identity verification process is complete.

4 Deposit and Withdrawal Policy

4.1 Deposit Methods

The following methods are accepted for deposits on ak44 apps: bKash, Nagad, Rocket, Upay, and bank transfer (including major banks such as Dutch-Bangla Bank, BRAC Bank, and Islami Bank). The minimum deposit amount is ৳500.

4.2 Withdrawal Methods

The same methods apply for withdrawals: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum withdrawal amount is ৳500. After a successful request, withdrawals are generally processed within 1 hour.

4.3 Important Terms

• The account used for withdrawal must be registered in your own name. Funds cannot be sent to a third-party account.
• Identity verification must be completed before a withdrawal is approved.
• For suspicious or unusual transactions, we may carry out additional checks, which could cause a delay in processing.
• To withdraw winnings earned from a bonus, the related wagering requirement must be met.

5 Bonus and Promotion Terms

New members on ak44 apps can receive a 120% bonus on their first deposit, up to a maximum of ৳15,000. The following terms apply to claiming and using this bonus:

5.1 Wagering Requirements

Bonus funds cannot be withdrawn directly. Winnings from a bonus become withdrawable only after the bonus amount has been wagered 15 times (15x). For example: if you deposit ৳1,000 you receive ৳1,200 as a bonus, giving a total balance of ৳2,200. The wagering requirement on the bonus will be ৳1,200 × 15 = ৳18,000.

5.2 Bonus Cancellation Conditions

• If the wagering requirement is not completed within the set time limit, the bonus will be cancelled.
• If one person claims a bonus from multiple accounts, both accounts will be closed.
• If bonus funds are shared with others or the bonus is misused, the bonus and any related winnings will be forfeited.
• ak44 apps reserves the right to change promotion terms or cancel a promotion at any time.

5.3 VIP Program

Regular members can progress through five VIP levels, from Bronze up to Diamond. A weekly cashback applies at each level, calculated as a fixed percentage of that week's net losses. At the Diamond level, weekly cashback can reach up to 1.5%. To learn more about VIP benefits, visit the ak44 apps VIP page.

6 Gaming Rules

The ak44 apps platform offers various types of games including slots, live casino, sports betting, and fishing games. Each game has its own rules, which should be read before starting to play.

6.1 Technical Errors

ak44 apps is not responsible for the outcome of a game if it is interrupted by a technical fault, server issue, or loss of internet connection. In the case of an incomplete bet due to a technical error, the decision of the platform authority will be considered final.

6.2 Sports Betting

In sports betting, bets are settled only after the result of a match or event is confirmed. If a match is postponed or cancelled, the bet is generally refunded, though different rules may apply depending on the type of bet.

6.3 Game Result Reliability

All games on ak44 apps are provided by certified game developers (such as Pragmatic Play, PG Soft, Evolution, JILI, and Spribe), which use a Random Number Generator (RNG). Results are completely random and not predetermined.

7 Prohibited Activities

Any of the activities listed below are strictly prohibited. Engaging in them may result in account closure and legal action:

• Claiming bonus benefits by creating multiple accounts (bonus abuse).
• Using any software, bots, or automation tools to participate in games.
• Attempting to access another user's account without authorisation.
• Using the platform for money laundering or illegal financial transactions.
• Exploiting any bug or vulnerability in the game software.
• Colluding with other users to win through dishonest means (collusion).
• Harassing or threatening any officer or staff of the platform.

8 Account Suspension and Closure

8.1 Account Closure by ak44 apps

We may suspend or permanently close an account without prior notice for any of the following reasons:

• Serious breach of the Terms.
• Evidence of involvement in prohibited activities.
• Providing false or misleading information.
• Failure to cooperate with identity verification.
• Direction from law enforcement authorities.

8.2 Account Closure by the User

You may close your account at any time by contacting our support team. It is your responsibility to withdraw any valid balance before closing your account.

As part of responsible gaming, you may request a temporary or long-term self-exclusion. To learn more, please read our Responsible Gaming guidelines.

9 Limitation of Liability

ak44 apps accepts no liability for the following:

• A game remaining incomplete due to loss of internet connection or other technical reasons.
• Issues caused by errors or delays on the part of third-party payment providers.
• Account information being compromised due to the user's own negligence or carelessness.
• Service disruption caused by natural disasters, cyberattacks, or other unavoidable circumstances.

In any situation, the maximum liability of ak44 apps will be limited to the amount you deposited in that transaction.

10 Data Protection and Privacy

We believe in full transparency regarding the collection, storage, and use of your personal information. All personal data is kept secure through SSL encryption technology.

We do not sell your information to third parties. However, limited information may need to be shared for payment processing, identity verification, or legal compliance. Our Privacy Policy explains this in detail.

11 Right to Change Terms

ak44 apps reserves the right to change, amend, or cancel any part of these Terms at any time. If significant changes are made, we will post a notice on the platform or inform you at your registered email address.

Continued use of the service after any change will be taken as acceptance of the updated Terms. We therefore recommend checking this page regularly.

12 Contact and Complaint Resolution

If you have a complaint about these Terms or any service provided by ak44 apps, please contact us through the following:

• 24/7 Live Chat: Get immediate assistance at any time.
• Email: [email protected]

Our support team serves in both Bengali and English. After receiving a complaint, we will work to resolve it as quickly as possible. Both parties' views and evidence will be considered in resolving complaints, and the decision of the platform authority will be considered final.

If a dispute cannot be resolved through discussion, it will be handled in accordance with the applicable laws of Bangladesh.